Envíos Gratis con UPS o Moova en compras mayores a $2,000MXN* (*aplica restricciones)
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Free DHL or similar.Priority Service local in Mexico Delivery on Orders over MXN$2000
Free DHL or similar.Priority Service International in Mexico Delivery on Orders over MXN$8000
The freight of low value class is the automation cost calculated at the time of inspection.
Transport at a specific location or on a specific product Drops.jetstore.com MX will vary according to launch. Local Shipping in Special Launches Starts at MXN$500 and International Shipping Starts at MXN$1200.
Pick up in store is available in the checkourt. Customers must bring a copy of their identification as well as their original identification to the store. We are unable to hand over products to anybody other than the purchaser. You will also have your photo taken for identity validation purposes and will have to sign documentation.
We reserve the right to cancel free shipping on items at any time.
Local freight to Mexico will be delivered via DHL or equivalent express service and will be provided free of charge for orders over S $2000.
International freight from Mexico will be carried out through DHL or equivalent courier service, with free orders of more than 8000 cubic meters.
Transportation costs for small orders in US $2000 mxn will be calculated automatically in the Czech Republic.
Launch site or launch site special product delivery Drops.jetstore.com MX will vary depending on the type of launch. Local products start with 500 mxn and international goods with 1200 mxn.
The choice of shop shopping is OK in checkout. Customers must show their official ID card in the store. We only deliver goods in the name of the buyer. A photo will also be taken to confirm the identity and you must sign a receipt document.
We reserve the right to cancel the free delivery at any time.
Additional Shipping Info
Any customs or import obligations are based on the parking programme. These charity activities must be realized by death's recitation. Unfortunately，we have no control over these charges，and cannot tell you what the cost would be，as customs policies and import duties vary widely from country to country.
The customer takes full liability for all postal charges，return shipment costs，customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.
Please note - we can't ignore orders, or mark them as a gift.
All international shipping is provided free of charge.
2、 Supplementary packing information
Once the goods arrive in the country of destination, all customs duties or import duties will be levied. These fees must be paid by the addressee of the package. Unfortunately, we have no control over these costs, and we are not able to determine the costs because of the wide differences in customs policies and import tariffs between countries.
If the customer refuses to accept the package due to import duties or other taxes, the customer is fully responsible for all postal, receipt, customs and management fees.
Please note that we cannot reduce the value of the goods in the order or mark them as gifts.
All international freight does not include local taxes in each destination country.
If you are not fully happy with the goods you have received, you can return them to us within 14 natural days of receipt, providing they are in original resalable condition. The date of receipt will be the date that the courier service delivered to the original destination or the date in which the product was received in store.
Once returned you will be entitled to receive an exchange or a refund, which will not include the cost of the original postage and packaging. We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition. All original tags must be intact.
Original Postage and Packaging costs will be deducted as follows: Local Returns: MXN $ 500 International Returns: MXN$1,200
Cancellation of orders in drops.jetstore.com.mx will generate a MXN$500 restocking fee. Cancellation of international orders will generate a MXN$1000 restocking fee.
If you are not completely satisfied with the products you have received, you can return them within 14 calendar days of receipt, provided they are in the original conditions of sale. The date of receipt will be the one marked by the courier service used or at the time it was received in store.
Once the product is returned, you will be entitled to receive a change or refund, which will not include the cost of shipping and original packaging. We cannot refund or exchange items that appear to have been used, washed or not in original condition. All original labels must be intact.
Original shipping and packaging costs will be deducted as follows: Local returns: $ 500 MXN International returns: $ 1,200 MXN
Order cancellation will result in a stock replenishment fee of $500 MXN.
Cancellation of international orders will result in a stock replenishment fee of $1000 MXN
FREE LOCAL RETURNS
In certain times we will offer free local returns as well which will be published in the site. In this case please use the DHL ticket supplied with your package. If there is no return ticket included we are not offering free returns at this time.
Some products will be sold with a security tag. If the security tag is not intact when the product is returned we will not be able to receive the product and your product will not be refunded.
Products that fail inspection for return will be made available for pick up in store for 30 days or will be sent back with the cost charged to the owner.
FREE LOCAL RETURNS
In certain situations, we will also offer free local returns and will be posted on the site. In this case, you must use the DHL return guide included with your package. If there is no return guide included, we will not be able to offer you a free return.
Some of the products will be sold with a security label. If the security label is not intact when the product is returned, we will not be able to receive it and therefore will not be returned.
Products that do not pass the inspection test for return, will be available for collection in store for 30 days or will be sent back and the cost will be charged to the buyer.
RETURNS MUST BE DELIVERED TO:
Address: JET AV PASEO DE LOS TAMARINDOS 90, LOCAL 15 FORESTS OF THE HILLS CUAJIMALPA DE MORELOS CP 05120
Returns Terms and Guidelines All returned items must be unworn, unwashed, complete with original tags and / or packaging if applicable. We are not responsible for the return shipping costs of the items. All Items must be in original, resalable condition. Please make sure all returned items are well packaged, so as not to be damaged in the post. If returning footwear, please ensure the box is protected with an outer packaging layer. The box is part of the product, therefore any damage may result in the return being refused. Please make sure all return packages are sent with a trackable, insured service. You must contact the store at email@example.com to let us know that you are returning a product. We cannot take responsibility for items damaged or lost in the return transit. If returned an item from outside Mexico, please clearly mark the package 'RETURNED GOODS', to avoid any customs charges. JET. is not responsible for any return custom charges made. Please refer to our Terms and Conditions for further information on returns.
RETURNS MUST BE DELIVERED TO:
Address: JET AV PASEO DE LOS TAMARINDOS 90 LOCAL 15 FORESTS OF THE HILLS CUAJIMALPA DE MORELOS CP 05120
Terms and conditions of returns All returned items must be unused, unwashed, complete with original labels and / or packaging, as appropriate. We are not responsible for shipping costs for returning items.
All items must be in original condition for sale.
Make sure all returned items are well packed so they do not suffer any damage. If shoes are returned, be sure to protect the box so that it is received in accordance with the policies. The box is part of the product, therefore, for any damage it suffers could be rejected for the purposes of return. Make sure all packages for return are shipped with a traceable courier service.
You must contact the store via email firstname.lastname@example.org to inform us that a product is being returned. We cannot be held responsible for items damaged or lost in return transit. If you return an item outside Mexico, please clearly mark the package with the legend 'PRODUCTS RETURNED'to avoid customs charges. JET is not responsible for tax payments made by the refund.